Conditions Of Coaching

Terms and Conditions for Personal Coaching Services

1. Introduction These terms and conditions govern the agreement between Coach Connolly / Atlas Performance Pty Ltd (“Coach”) and the athlete (“Athlete”) for personal training and strength coaching services, provided either in-person or online. By engaging in these services, the Athlete agrees to the terms outlined below.

2. Services Provided The Coach offers personalized fitness coaching, including in-person gym sessions, online coaching, fitness programming, and nutritional guidance within the Coach’s qualifications and scope of practice.

3. Athlete Responsibilities

The Athlete must disclose any medical conditions, injuries, or other relevant health information before beginning training.

The Athlete is responsible for following the Coach’s instructions and ensuring they exercise safely during unsupervised sessions.

The Athlete may (or at the request of the Coach) consult a healthcare professional before starting any fitness program if they have existing health concerns.

4. Payment and Scheduling

Payments must be made in advance for all sessions, packages, or subscriptions.

Sessions must be scheduled in advance and are subject to availability.

All fees are non-refundable, except as outlined in the cancellation policy.

5. Cancellation and Rescheduling

Athletes must provide at least 24 hours' notice to cancel or reschedule a session. Failure to do so may result in the session being forfeited.

Any exceptional circumstances will be considered and worked around. If something 'just pops up', then unfortunately the session will be debited.

If the Coach cancels a session, it will be rescheduled at a mutually agreed-upon time or refunded.

If there is a need to reschedule a session and is done so within a 48-72 hour period, then this will satisfy an acceptable amount of time. 

6. Online Coaching & Programming

Online coaching includes access to training programs, progress tracking, and virtual communication.

Athletes are responsible for ensuring they have the necessary equipment and internet access for online sessions.

The Coach is not liable for any injuries sustained during unsupervised workouts performed as part of the online program.

All Athletes will be provide with a coaching program, online nutritional programs and other support needed to meet the goals outline in the initial consultation. 

Athletes will be required to fill in a weekly check in of which will initiate a video reply within 48 hours from the Coach. If there are any questions that you may have, please put them in the check in submissions and they will be addressed in the check in reply. 

7. Refunds and Termination

Refunds for unused sessions or packages are at the Coach’s discretion and may incur an administrative fee.

Refund for incorrect debits will be refunded by the Coach promptly. These include missing a debit date (at the fault of the Coach). 

The Coach reserves the right to terminate the agreement if the Athlete fails to adhere to the terms, including timely payment and respectful communication.

8. Liability Waiver The Athlete acknowledges that participation in physical activity involves inherent risks, including injury. By engaging in the Coach’s services, the Athlete assumes all risks and agrees to release the Coach from any liability for injuries, damages, or losses arising from the training sessions.

9. Confidentiality The Coach will keep all Athlete information confidential and use it solely for the purpose of delivering training services. Personal information will not be shared without the Athlete’s consent, except as required by law. 

10. Intellectual Property All training programs, materials, and resources provided by the Coach remain the Coach’s intellectual property and may not be shared, copied, or distributed without written consent. If this is done, the Coach will seek professional advice and support to deal with the matter and the Athlete will be liable to all costs and fee's associated. 

11. Amendments The Coach reserves the right to amend these terms and conditions at any time. Athletes will be notified of any changes in advance.

12. Governing Law These terms and conditions are governed by the laws of Australia, and any disputes will be subject to the exclusive jurisdiction of its courts.

Agreement By engaging with your Coach, the Athlete agrees to these terms and conditions.